Contact
Questions about an order, sizing or a return? Send us a message using the form below, or email or call us directly. A real person reads every message and replies within 1–2 business days.
Vivenya
Contact address: 181 Chester Rd, Watford WD18 0LH, United Kingdom
Email: business@vivenya.com
Phone: +44 7460 955504
Customer Service Hours: Monday–Friday, 9am–9pm (UK time)
We ship to customers in the US and UK, with orders typically delivered within 7–16 business days (1–4 business days to process plus 6–12 business days in transit). You have 14 days from delivery to tell us you want to return an item, then a further 14 days to send it back. Please note that Vivenya is online only, so we can't accept visits or returns in person at this address.