Every Vivenya order ships with tracking, so you can follow your parcel all the way to your door.
Track Your Parcel Now
Enter your order number and email, or your tracking number, on our tracking page to see where your parcel is.
Your Tracking Email
As soon as your order ships, we email you a tracking number and a link to follow your parcel. Keep an eye on your inbox (and your spam folder, just in case).
Track in Your Account
You can also log in to your account and open Orders to see the status of your order and its tracking details.
Delivery Times
Orders are processed within 1–4 business days and spend 6–12 business days in transit, so you can expect your order within 7–16 business days. We ship to the US and UK.
Need Help?
No tracking email after 4 business days, or your tracking hasn't updated in a few days? Email business@vivenya.com with your order number and we'll look into it. We reply within 1–2 business days.
Vivenya
Contact address: 181 Chester Rd, Watford WD18 0LH, United Kingdom
Email: business@vivenya.com
Phone: +44 7460 955504
Customer Service Hours: Monday–Friday, 9am–9pm (UK time)